Question 1

Do I need to know anything technical?

Accepted Answer

No. We set it up and run it for you. You only do a few quick steps that need your own login (like adding us as a user at your domain registrar). You don't have to learn software, manage servers, or write code.

Question 2

Is there a long-term contract?

Accepted Answer

No. Everything is month to month with no long-term contracts. You can cancel anytime, and service continues until the end of your current billing period.

Question 3

What happens during the 14-day free trial?

Accepted Answer

Your 14-day free trial starts the day your phone carrier text registration is approved. You test the entire system in real time. If you choose not to continue, cancel before day 14 and you will not be billed the monthly fee. The initial setup fee is non-refundable.

Question 4

Who owns my website domain name?

Accepted Answer

You do. Your domain is registered directly in your name so you always maintain complete ownership of your brand. You simply add us as a delegate user so we never need your password.

Question 5

How does the personal custom image work?

Accepted Answer

Every customer gets a review request with a custom image of the business owner holding a sign with the customer's name on it. It stands out from cold, generic automated messages and shows genuine appreciation, leading to higher response rates.

Question 6

Do you only ask happy customers for reviews?

Accepted Answer

No. Every customer gets the same review request, never just the happy ones. This strictly follows Google's policies against review gating and keeps your profile authentic, compliant, and trusted by local homeowners.

Question 7

What are 'win alerts'?

Accepted Answer

You get a text message to your phone the moment a new Google review posts, a customer books on your calendar, or a new quote inquiry arrives. You also get a straightforward monthly summary.

Question 8

What areas do you serve?

Accepted Answer

We serve local service businesses and contractors across 12 Northwest Ohio counties: Hardin, Hancock, Allen, Putnam, Wyandot, Logan, Auglaize, Seneca, Wood, Lucas, Henry, and Van Wert.

Frequently Asked Questions

Ready for more reviews, more booked jobs, and less tech hassle?